Teamwork Internal Customers | The Heat of the Moment
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Teamwork Internal Customers | The Heat of the Moment
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Course Information

Duration: 3 minutes, 40 seconds
Description:
When voices rise and tempers flare, your brain's natural instinct is to fight back or freeze up. But what if you could become the coolest person in the room? This fast-paced, highly practical video reveals the secrets to navigating high-tension moments.
Learning Objectives:
- Safely defuse hostility and find a constructive path forward.
GT3S™ Points: Expose – 5 pts
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